Golden Thread Solutions

Questions we get asked

Straight answers about ownership, cost, booking and what happens after launch.


Who owns my website and domain?

You do. The domain, email, booking and payment accounts are opened in your name on the day they’re created. If you ever leave, you take everything with you.

Is there a contract or a minimum term?

No. Care runs month to month with thirty days’ notice either way, and there’s no exit fee.

Can guests book and pay on my own website?

Yes. Guests pick their dates, choose a room and pay by card, Apple Pay or Google Pay. The money goes straight to your own account, not through a booking platform.

Do you need to visit in person?

No. Most of the work happens by phone, email and video. We’ll visit if you’d like us to.

Can I see my new site before I pay?

Yes. Tell us about your business and we’ll build a free mock-up of what your website could look like. No cost, no catch.

How much does a website cost?

It depends on the size of the job: how many pages and rooms, and whether you want copywriting, photographs or booking. You get a written quote before any work starts, and nothing is charged that hasn’t been agreed.

What happens after the site goes live?

We keep it running: hosting, security, backups, the domain and email on your own domain. Changes, search work and monthly reporting depend on the plan you choose.

What if I already have a website?

We look at what’s working, keep what’s worth keeping, and your free mock-up shows what it could become.

Still have a question? Email hello@gtsagency.net, or see your new site first.

Get a free mock-up

Golden Thread Solutions · Office 1820, 3 Fitzroy Place, Sauchiehall Street, Glasgow G3 7RH · hello@gtsagency.net · Privacy notice